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Personal Data

At The Owl we care about protecting your personal data and want to be open and transparent about how we process it.


For this reason we have created this Privacy Policy in which we explain how we process and protect your personal data.


Editor

The Greek sole proprietorship "The Owl", (hereinafter "[The Owl]") is responsible for the processing of your personal data in accordance with applicable law.

PAPAZOIS ANGEL OF DIMITRIOU

Address: KORYTSAS 0 IOANNINON

G.E.M. number: 154782829000

Tax Identification Number: 114457825

Tel. : 6936850503


Contact e-mail for personal data issues: theowl.gr@hotmail.com

Where do we store your data?


Except as expressly provided herein, the data we collect from you is stored within the framework of European Legislation.


Your rights


Right of access:

You have the right to request information about your personal data that is in our possession at any time. For this purpose you can send us an e-mail at theowl.gr@hotmail.com

Right to portability:

In cases The Owl processes your personal data by automated means based on your consent or under contract, you have the right to receive a copy of your data in a structured, commonly used and machine-readable format. You can also request the direct transfer of your data to a third party. The above right concerns only personal data that you have provided to us.To exercise your above right you can send us an e-mail at theowl.gr@hotmail.com

Right of correction:

You have the right to request the correction of your personal data if it is inaccurate or their completion if it is incomplete.

If you have an account with The Owl, you can use it to modify your data.

You can also send us an e-mail at theowl.gr@hotmail.com.

Right to delete:

You have the right to request the deletion of your personal data processed by The Owl at any time, especially when:

Your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed

The processing of your data is based on your consent and you revoke this consent

Your data has been processed illegally


The above right does not exist in particular when:

The processing of your data is necessary for the establishment, exercise or support of legal claims

The processing of your data is necessary in order to comply with The Owl's legal obligation to process it.

In any case, we will inform you about the satisfaction or dissatisfaction of your request and in case of dissatisfaction, the reasons for which it is due.

To exercise your above right you can send us an e-mail at theowl.gr@hotmail.com


Right of objection:

You have the right to object to the processing of your personal data based on a legitimate interest of The Owl. In this case, we will stop processing your personal data unless we can prove that we have compelling and legitimate reasons for processing that outweigh your rights and freedoms or to establish, exercise or uphold legal claims.

To exercise your above right you can send us an e-mail at theowl.gr@hotmail.com


Right of objection to direct marketing:

You have the right to object to the processing of your personal data for the purpose of direct marketing.

You can express your desire in the following ways:

Following the instructions that accompany each e-mail with promotional content

By sending an e-mail to theowl.gr@hotmail.com


Restriction right:

You have the right to request a restriction on the processing of your personal data in the following cases:

When you dispute the accuracy of your personal information and until The Owl] verifies its accuracy.

When the processing of your data is illegal and you object to their deletion, asking instead to restrict their use.

When The Owl no longer needs your personal data for processing purposes, but this data is necessary for you to establish, exercise or support legal claims

When you oppose the processing of your data by The Owl based on the legitimate interest of the latter and until the existence or existence of the illegal reasons of The Owl that prevail over your freedoms or rights is verified.

To exercise your above right you can send us an e-mail at theowl.gr@hotmail.com


Right to lodge a complaint with the competent supervisory authority:

If you believe that The Owl is processing your data incorrectly, you can contact us at theowl.gr@hotmail.com or by phone at 6936850503. You can also file a complaint with the Personal Data Protection Authority or any other competent supervisory authority.


INTERNET SHOPPING

WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to manage your online purchases at The Owl, processing your orders and returns through our online services and sending you notifications about the delivery of your items.


Your personal data is used to identify you, to confirm that you have reached the statutory age so that your legal commitments are valid and to confirm your address by external partners.

WHAT KIND OF PERSONAL DATA ARE WE PROCESSING?
We process the following categories of personal data that concern you:


Contact details such as name, address, e-mail and telephone, gender (if you choose to enter this information) and date of birth (if you choose to enter this information)
payment method information (such as the payment method chosen, the transaction date and its amount)
information about orders
If you maintain an account with The Owl, we also process personal information you provide to us under the above account such as:

historic markets
wishlist

WHO HAS ACCESS TO YOUR PERSONAL DATA?
Your personal data, which is disclosed to third parties, is used only to provide you with the above services. Consequently, the recipients of your personal data may be warehouses and partner couriers and our accountants / tax advisors.
Some of the above companies may have an independent right or obligation to process your personal data. In this case they act themselves as responsible for the respective processing.

WHAT IS THE LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA?
The processing of your personal data is necessary for The Owl to provide the service consisting of the management and delivery of your order.

FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?
We will retain your personal data for a period of 3 years from your last purchase.


DIRECT COMMERCIAL PROMOTION

WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to send you newletters and promotional offers via e-mail and / or telephone.

To enhance your experience as a user of The Owl, we will provide you with information relevant to your interests, suggest products, send you product reminders in your shopping cart and promotions.


WHAT KIND OF DATA DO WE PROCESS?

We will process the following personal information


contact details such as e-mail and telephone

gender (in case you choose to let us know this fact)

If you maintain an account with The Owl, we will also process personal information you provide to us under the above account such as:


name

address

age

historic markets

wishlist


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data, which is disclosed to third parties, is used only to provide you with the above services. As a result, your personal data may be recipients of advertising agencies and technical providers of marketing messages.


Under no circumstances do we transfer, sell or exchange your personal data for the purposes of third party marketing.


WHAT IS THE LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA?

The processing of your personal data is based on your consent or in the event that it has been preceded by the purchase of products, regarding the promotional e-mails that we send you, in our legal interest.


RIGHT TO WITHDRAW YOUR CONSENT:

You have the right to revoke your consent at any time by sending an e-mail to theowl.gr@hotmail.com, and the right to object to the use of your personal data for the purposes of direct marketing.

If you exercise these rights, The Owl will no longer be able to send you promotional offers or information based on your consent.

You may object to the use of your personal data for the purpose of direct marketing in the following ways:

Following the instructions that accompany each e-mail with promotional content

By sending an e-mail to theowl.gr@hotmail.com


FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?

We will retain your personal information for the purpose of direct marketing until you withdraw your consent or object to the use of your personal data for the purpose of direct marketing.


ACCOUNT The Owl

WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to manage your personal account and offer you a more enjoyable user experience at The Owl.

We will provide you with a history and information about your orders, returns and points and allow you to manage your account settings. We will also provide you with easy ways to keep your information accurate and up-to-date, such as your contact information. Furthermore, we will allow you to store items in your cart and in your wishlist.


WHAT KIND OF PERSONAL DATA DO WE COLLECT?

We will always process your email and password when you sign in to your Owl account.


We will also process the following categories of personal data:

contact details such as name and e-mail

address and telephone (if you choose to enter this information)

date of birth (if you choose to enter this information)

gender (if you choose to enter this information)

We will process the following data in case you purchase and / or return products

order history

return history

points history


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties only to the extent required for the provision of the above mentioned services and for this purpose.

Your data may be transmitted outside the European Economic Area. In this case we ensure that there is an adequacy decision of the European Commission or that the appropriate guarantees are taken to ensure adequate protection of your data.


WHAT IS THE LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA?

The processing of your personal data regarding your account is based on your consent to the creation of the account.


RIGHT TO WITHDRAW YOUR CONSENT:

You have the right to revoke your consent at any time by sending an e-mail to theowl.gr@hotmail.com. In this case we will delete your account.


FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?

We will retain your personal information for as long as you have an active account.


You reserve the right to cancel your account at any time. In this case we will only retain your personal data if their retention is required by applicable law and / or if there is a pending dispute.

Your account will no longer be considered active if you have not placed an order in 3 years. If your account becomes inactive, your personal data will be deleted.


customer service

WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal information to handle questions, complaints, inquiries, product return issues and technical support issues.

We can also contact you in case there is a problem with your order.


WHAT KIND OF PERSONAL DATA ARE WE PROCESSING?

We will process the data you make available to you, including the following categories:

contact details such as name, address, e-mail and telephone

payment information and history

information about orders

account information

any kind of communication on the issue


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties, such as courier companies, companies that manage product returns and / or warehouses, only to the extent required to provide the services mentioned above and for this purpose.


WHAT IS THE LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA?

The processing of your personal data when your product order has preceded is based on the sales contract between us, in any other case it is based on our legal interest.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We retain your personal data for a period of 5 years from the final settlement of the request, question, complaint, question or other issue.


COMPETITIONS

WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data when you participate in online contests. In this case we will use your personal data to identify you, to confirm your age, to contact you about the competition before and after an event, as well as to contact you in case you are declared a winner and to to hand you the corresponding award.


WHAT KIND OF PERSONAL DATA ARE WE PROCESSING?

We will process the following categories of personal data


contact details such as name, address, e-mail and telephone

age

information you submitted to the competition


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties, such as courier companies for the delivery of prizes, and partner companies, which undertake on our behalf the organization and conduct of competitions, only to the extent required to provide the above services and to this purpose.

YOUR RIGHT TO WITHDRAW YOUR CONSENT:

You have the right to revoke the above consent at any time by sending an e-mail to [your email]. In this case, however, we will not be able to offer you the services mentioned above.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will keep your personal data for 3 months after the completion of the competition.


FULFILLMENT OF LEGAL OBLIGATIONS

WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data in order to comply with legal obligations (including tax - accounting), court decisions and orders of courts or other


WHAT KIND OF PERSONAL DATA ARE WE PROCESSING?

We will process the following categories of personal data


order number

full name

Postal address

transaction amount

Transaction date


WHO HAS ACCESS TO YOUR PERSONAL DATA?

We will disclose your personal information to our partners, who assist us in fulfilling our above obligations, such as our accountants and tax and legal advisors.


WHAT IS THE LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA?

The above processing is necessary for our compliance with our legal obligations.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will retain your personal data for as long as required by applicable law in order to comply with our above obligations.


Prevention and prevention of abuse and crime


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to detect, prevent and deal with cases of misuse of our services, as well as to prevent and investigate cases of fraud and / or other criminal acts.


WHAT KIND OF PERSONAL DATA ARE WE PROCESSING?

We will process the following categories of personal data


contact details such as name, address, e-mail and telephone

order history and information

history of deliveries and returns

payment information


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties only to the extent required to fulfill the above purposes.


We may disclose your personal information to insurance companies, legal authorities and advisers, investigators or prosecutors for investigations. Some or all of the above recipients may have an independent right or obligation to process your personal data in this case acting as processors.


WHAT IS THE LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA?

The processing of your personal data in order to prevent the misuse of our services is based on our legal interest.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will retain your personal information for as long as necessary in order to prevent and / or report any fraud or other offenses committed.